You can find a comprehensive guide to ordering our furniture here
Our delivery fleet works to an order and delivery schedule which covers the whole of the UK. To achieve agreed delivery commitment we have set order deadline days as 12 midday as follows.
Monday: South Coast, Cornwall & South Wales
Wednesday: North West, North Wales & Ireland
Thursday: North East & Scotland
Friday: East Anglia, South East & London
For more information please see How to Place and Order
If your item is damaged on arrival please let us know within 24 hours of receipt either by calling Customer Services on 01953 453830 or by emailing firstname.lastname@example.org We will need your order number, the date of delivery, and photographs of the packaging and damage to the item. Goods must not be used or assembled and will need to be made ready for return in either their original packaging or suitable packaging.
We offer Quick Ship (5 days) deliveries as standard. The delivery period begins on your order deadline day. We also offer Next Day deliveries, however you will need to set up an account to use this service so please contact our Customer Services team to discuss on 01953 453830.
Bespoke orders are offered at 4 weeks delivery from order Acknowledgement but this is dependent upon the project specification.
We are sorry to hear your order has not arrived as anticipated. Please contact our Customer Services team with your order number on 01953 453830 and we will endeavour to resolve this for you as soon as possible.
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