Privacy

PRIVACY POLICY

Established in 1974, Lee & Plumpton Ltd (‘we’/’us’/'our’) is a British manufacturer of quality furniture for commercial interiors. Registered in England No. 1201175. By continuing to trade with us, or to browse and use our website, you are deemed to have read and accepted this Privacy Policy. 

Lee & Plumpton Ltd, Bunns Bank, Attleborough, Norfolk, NR17 1QD

www.leeandplumpton.com and www.leeandplumpton.co.uk (‘the website’) is owned and operated by Lee and Plumpton Ltd. 

This privacy policy explains how we use any personal information we collect about you.

What information do we collect about you?

We collect information about you when you register with us or place an order for our products and services. If you contact us, we may keep a record of that correspondence. We also collect data when you voluntarily complete surveys, provide feedback or participate in competitions or incentives. Website usage information is collected using cookies.

How do we use information about you?

We collect information about you to process your order, manage your account and, if you agree, to contact you about other products and services we think may be of interest to you. We may use information collected from our website to personalise repeat visits. 

We may disclose information about you to any of our employees, suppliers or subcontractors insofar as reasonably necessary for purposes specified in this privacy policy. In addition, we may disclose information about you:

• To the extent that we are required to do so by law.

• In connection with any legal proceedings or prospective legal proceedings.

• In order to establish, exercise or defend our legal rights.

Occasionally, we will need to share information we hold about you with other organisations that we work with or who provide services on our behalf (for example, a mailing company that distributes our catalogues and brochures). As a trade-only business, we may send your details to (and use information from) credit reference agencies and fraud prevention agencies when evaluating account applications and processing orders.

We are committed to protecting and respecting your privacy. We will never sell, rent or lease personal information about you to third parties.

Marketing

We would like to send you information about product and services that may be of interest to you. If you consent to receive marketing, you may opt out at a later date. We only want to send you things that you want to receive from us and you have a right at any time to stop us from contacting you for marketing purposes.

If you no longer want to be contacted for marketing purposes, please email: marketing@leeandplumpton.co.uk or write to:

The Marketing Department, Lee & Plumpton Ltd, Bunns Bank Industrial Estate, Attleborough, Norfolk, NR17 1QD

Legitimate Interests

There are a number of lawful reasons why we may process your data. One of these reasons is called ‘legitimate interest’. In broad terms, this means we can process your data if we have a genuine and legitimate reason and we are not harming your rights or interests. Some typical examples include keeping a record of transactions for tax purposes, and sending by post or email general commercial communications such as order confirmations, pricing, and product updates.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all, of your personal information, please email marketing@leeandplumpton.co.uk or write to us at the following address. 

The Data Controller, Lee & Plumpton Ltd, Bunns Bank Industrial Estate, Attleborough, Norfolk, NR17 1QD

IP addresses and Cookies

We use two types of cookies. 

Session cookies: these only last until you close your browser. They are not stored on your hard drive. Persistent cookies: these are stored on your hard drive until you delete them or they reach their expiry date. 

We may collect information about your computer including, where available, your IP address, operating system and browser type for system administration and to improve the function of our website. For the same reason we may obtain information about your usage of our website by the use of a cookie file. Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. This data is used to track visitor use of our website, improve user experience, and compile general statistical reports.

Other websites

Our website contains links to other websites. This privacy policy only applies to our own website. We take no responsibility for the content of third party websites or your interactions with those websites. 

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this webpage. This privacy policy was last updated 22/05/18.

How to contact us

Please contact us if you have any questions about our privacy policy or the information we hold about you.

Phone: 01953 453830

Email: marketing@leeandplumpton.co.uk

By Post:

The Data Controller, Lee & Plumpton Ltd, Bunns Bank Industrial Estate, Attleborough, NR17 1QD